Shipping Policy | Wayside Beauty

Shipping & Delivery

At Wayside Beauty, we want your shopping experience to be simple, transparent and convenient.

This Shipping Policy explains how orders placed through the Wayside Beauty online store are processed, shipped and delivered across India.

Order Processing

Once your order is successfully placed, we begin processing it.

Orders are generally processed within 1–2 business days, excluding Sundays and public holidays.

Once your order has been dispatched, you may receive shipping and tracking information through your registered email address, phone number or WhatsApp.

Shipping Charges

We offer Free Shipping on orders above ₹499 across India.

For orders below ₹499, a flat shipping charge of ₹49 will apply.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Delivery Time

After dispatch, orders are generally delivered within 2–7 business days across India.

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays and other circumstances beyond our control.

Orders to remote or hard-to-reach locations may require additional delivery time.

Order Tracking

Once your order is shipped, tracking details may be shared with you through your registered email address, phone number or WhatsApp.

You can use the tracking information provided to check your shipment status with the applicable delivery partner.

Delivery Delays

While we work to ensure timely delivery, unexpected delays may occasionally occur due to:

• Severe weather conditions

• Public holidays

• Courier or logistics issues

• Incorrect or incomplete address details

• Remote delivery locations

• Unforeseen operational circumstances

Wayside Beauty is not responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Address

Please make sure that your name, shipping address, phone number and other delivery details are entered correctly during checkout.

If you need to make changes to your shipping address, please contact us as soon as possible before your order is dispatched.

Once an order has been dispatched, address changes may not be possible.

Damaged or Tampered Packages

Please check your package at the time of delivery.

If your parcel appears to be damaged, opened or tampered with, please contact us as soon as possible and provide clear photographs or videos of the outer packaging and products received.

This information may be required to help us review and resolve the issue.

Missing or Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team with your order number and registered contact details.

We will assist you in checking the shipment status with the applicable delivery partner.

Delivery Confirmation

An order is considered delivered once the shipment is marked as delivered by the applicable courier or logistics provider.

If you believe your order has been incorrectly marked as delivered, please contact us promptly so that we can review the matter.

Shipping Coverage

Wayside Beauty currently ships orders to eligible locations across India.

Shipping availability may depend on courier service coverage for your location.

Contact Us

For any questions regarding shipping, delivery, order tracking or your Wayside Beauty order, please contact us:

Wayside Beauty
Email: contact@waysidebeauty.com
Phone / WhatsApp: +91 76 2300 1900

Customer Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM IST
Sunday: Closed

We aim to respond to customer enquiries as promptly as possible during our support hours.

Changes to This Shipping Policy

Wayside Beauty reserves the right to update or modify this Shipping Policy from time to time.

Any changes will be published on this page and will become effective once updated.

We recommend reviewing this page periodically for the latest shipping and delivery information.

STOP. GLOW. GO.

Thank you for choosing Wayside Beauty.